My pre-order has been delivered too early. What can I do?

  • Updated

We’re really sorry to hear that your order arrived before the estimated delivery time. 

You can get in touch with us by using the contact option below (only visible when logged into your account) and we’ll look into this for you. 

Please have your order number handy (you should find this in your order confirmation email).

It would be really helpful if you could include the following information:

  • The time the order was actually delivered at

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