I’m not happy with the service from my restaurant. How can I address this?

We’re really sorry to hear that you’re unhappy with the service you’ve received.

To help the restaurant improve its service, you can always log in to your Just Eat account and leave a review. In your review, you can describe your experience. To do this, go to Your orders, select the relevant order and send us your review. Please note that your written comments will not be publicly displayed on the restaurant's menu page for other customers to view.

We discuss all reviews with our Restaurant Partners to help them improve. While your rating helps other Just Eat customers choose where to order from, the detailed comments are shared privately with the restaurant.